Offroad travel FAQ
What is the easiest way to book with npl-overland.eu?
The easiest way is via our website. Click on the "Book now" button for each off-road tour to access the booking form.
In this input mask, all data necessary for us is requested.
You can of course also contact us by e-mail or telephone to make your booking or to discuss any unanswered questions.
E-mail: info@npl-overland.eu
Phone: +49 176 21 729 138
When is my booking binding?
By confirming the "Book now" button, you will be taken to our two-stage booking process. After entering and confirming your personal data in the registration form, you will be taken to the next page, where you must acknowledge the "Essential characteristics of the trip for pre-contractual information", as well as further information on your most important rights under Directive (EU) 2015/2302. The binding booking is then made by clicking on the "Register now with obligation to pay" button.
How short notice can I book?
The regular booking acceptance period ends 21 days before the start of the trip.
For last-minute bookings, please contact us by telephone on +49(0) 176 217 291 38. If the minimum number of participants for the off-road tour has not yet been reached at that time, we will of course try to accommodate your booking request at short notice.
What knowledge do I need to take part in an npl-overland.eu off-road tour?
The information on the difficulty levels on our website provides information on the prior knowledge required to take part in our tours.
If you are traveling with a 
, you should already be reasonably familiar with your vehicle and have some off-road experience.
When traveling with two you should be confident in handling your vehicle and have a good command of standard off-road situations. These routes can include entangled passages, river crossings and deep washouts and holes. Steep uphill and downhill sections as well as contact with branches and twigs are possible.
When traveling with three you should be able to control your vehicle very well off-road. You should be familiar with how the technology works and how to handle your vehicle in difficult terrain. These routes include entangled passages, river crossings and deep washouts and holes. Very steep uphill and downhill sections and frequent contact with branches and twigs are possible. These slopes with difficult obstacles or large stones require riding skills.
What technical equipment should my off-road vehicle have for the tours?
To participate in all our tours, you need an off-road vehicle or SUV with sufficient ground clearance, possibly off-road reduction and four-wheel drive, as well as good tires with sufficient tread and a full-size spare wheel. We recommend AT (all terrain) tires as standard for our tours. Unfortunately, SUVs with low-profile tires cannot take part in our tours.
How do I know if my vehicle is suitable for the journey in question?
Under "Tour details" in the descriptions of each tour, you will always find an indication of which vehicles the tour is suitable for. If in doubt, please contact us, preferably by telephone. This is the best way to clarify any technical requirements or individual questions about the tour and vehicle.
How do I get there?
As a rule, participants travel individually to the meeting point specified in the travel documents. Of course, we are happy to put participants in touch with each other if they wish to travel together.
When will I know whether the off-road trip I have booked will actually take place?
If the minimum number of participants is reached or at the latest 21 days before the start of the event, the tour is confirmed. In the tour calendar, this trip will then be marked as "Taking place".
How safe are the off-road tours and events?
The implementation of the tours is dependent on the minimum number of participants being reached. The individual minimum number of participants can be found in the tour descriptions in our tour calendar.
If you have any questions about the implementation, please do not hesitate to call us on +49 (0) 176 217 291 38 or send an e-mail to info@npl-overland.eu.
How can I pay for my trip?
Payment of the tour price is made exclusively by bank transfer to our account. An invoice with bank details is included in your personal travel documents.
When do I have to pay for my trip?
Upon receipt of the travel documents, a deposit of 20% of the tour price is due for payment to our account within 14 days.
We ask you to pay the remaining amount unsolicited up to 6 weeks before departure.
For bookings made shortly before the start of the trip, the total price of the trip must be paid. A deposit is not required in this case.
When and how will I receive my travel documents?
You will receive detailed travel documents from us by post no later than 14 days after booking. We ask for your understanding regarding the waiting time, as we may be on tour with customers and our office is not occupied during this time.
What costs do I have to expect if I want to cancel?
Cancellation costs depend on the time of cancellation. You can find the exact scale in our general terms and conditions.